We came out of a proprietary stack that was a licensing black hole and migrated to PodHeitor. Database backup, virtualization and file servers — all in a single package. Heitor jumped in directly, no first-level ticket, and the environment stabilized in two weeks. For us at NBS, it was the first time data-protection budget stopped being a surprise at the end of the quarter.

Heitor is a reference in Brazil when it comes to enterprise backup, and we noticed that from our very first contact. He and the PodHeitor team have a level of technical mastery that makes a real day-to-day difference: they respond quickly, they know what they're talking about, and they treat the environment as if it were their own. For Câmara Municipal de Campinas, having this team as a partner brought a level of confidence we hadn't had with any vendor before.

We run cloud — so any backup vendor that lands in our stack has to work at scale and have someone competent on the other side when the environment complains. PodHeitor delivers both. The virtualization and PostgreSQL plugins save days of configuration, and Heitor acts proactively: sometimes he flags a problem to me before my own team even notices it.